Member Support

Be sure to watch these introduction videos which show you how to use the various areas of the Hardware Academy.

Having problems with your account? Experiencing difficulty using the website? Have a question about an Academy feature? First, please check the FAQs below:

How do I cancel my membership?

My payment has failed, what should I do?

I'm getting an error message saying I don't have access to this content. How do I fix this?

If your question isn’t answered above please use the form below to get in touch with our support team and we’ll get back to you as soon as we can.

Please Note: This form is for customer service issues relating to your subscription, issues with the website, etc. General questions should be posted in the member community.

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